Talk to your guests before, during and after the stay. Automatic messages and a smooth guest journey, from booking to check-out.
Connect with your guests easily in different channels
Guests can ask anything, literally anything. Most of the questions we are very familiar with based on practical experience. There’s a ready playbook which can answer the questions for you. The rest you can also leave to the AHoP machine or handle them yourself, the choice is yours.
- Unified inbox, available also in the Hotel in your pocket mobile app
- Automatic messages in the communication channels you choose at the time you choose
- Connect email and WhatsApp
- Send SMS messages
- Combine with lock integration to deliver PIN codes to guests seamlessly
Good to know
WhatsApp conversations run through your hotel’s own WhatsApp number, and the hotel covers the WhatsApp messaging fees. SMS messages are not included in the base price: they are charged separately, based on the number of messages sent.