A guest reading a message from the hotel on a phone

Guest communication

Talk to your guests before, during and after the stay. Automatic messages and a smooth guest journey, from booking to check-out.

  • Unified inbox for email, WhatsApp and SMS
  • Automatic messages in the communication channels you choose at the time you choose
  • Connect with your guests
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A guest holding a phone showing the ahop guest portal

Guest portal

Check-in, payments, stay information and extra services in one convenient online guest experience.

  • Pre-check-in and online payment before arrival
  • Stay information always at hand
  • Extra services guests can add themselves
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A self check-in kiosk in a hotel lobby

Self-check-in kiosk

Give guests a smooth, independent arrival. Reduce reception queues and free your team for personal service.

  • Check in, fill in the digital guest card, pay and get the keycard at the kiosk
  • Even quicker with pre-check-in in the guest portal
  • Your team is freed from the queue for personal service
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A guest opening a hotel room door with a phone

Access integration

AHoP Flow ensures that your reservations and your door locks stay in sync. Access follows the booking without manual work.

  • Access follows the booking, including changes and extensions
  • In some PMS systems, directly from the PMS user interface
  • PIN codes reach the guest through Guest communication
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A laptop and a phone showing the ahop application

Hotel in your pocket mobile app

Your hotel. Your team. In your pocket. Bookings, revenue, guests, housekeeping and maintenance in one convenient operational view.

  • For owners and managers, the information that matters and an overview of daily operations wherever you are
  • For your team, a clear view of which rooms need attention, with cleaning coordinated and maintenance reported in a few taps
  • Fewer disconnected updates and clearer responsibilities, without making work more complicated
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A laptop showing a dashboard with numbers and charts

Data insights

Most hotels already use a PMS and several other tools. The challenge is making people, processes and information work together. AHoP connects the dots between your existing systems, hotel operations and guest experience.

  • Understand booking patterns, operating costs, guest activity and additional sales.
  • Compare performance, identify missed opportunities and improve operations.
  • Connect room status, reservations and operational workflows.
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A clock, a message and a check mark linked by dotted lines, showing a task that runs by itself

Automations

Let routine tasks run by themselves. Automations send the messages, reminders and daily checks so your team can focus on your guests.

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A smiling bellhop in a pink uniform with the ahop logo

Hotel as a service

We RUN for you. AHoP looks after your guests remotely from booking to check-out, so you can focus on marketing and growing to new properties.

  • Customer service and operations manager services, looking after guests remotely from booking to check-out
  • The self-check-in kiosk and guest portal handle arrival, payment and stay information
  • Time for marketing, new ideas and new properties
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